We strive to ensure customer satisfaction with our digital products. However, due to the nature of software licenses, we have specific refund policies in place.

1. Eligibility for Refunds

  • Refunds are only granted if the license key is proven to be non-functional and we are unable to resolve the issue.
  • All refund requests must be made within 7 days of purchase.
  • Refunds are processed within 5-10 business days after approval.

2. Non-Refundable Cases

  • A successfully activated license key.
  • Software incompatibility due to the customer’s system.
  • Accidental or incorrect purchases.

3. How to Request a Refund

To request a refund, please email proof of the issue to contact@keyscode.shop. Our support team will investigate and assist you accordingly.