We strive to ensure customer satisfaction with our digital products. However, due to the nature of software licenses, we have specific refund policies in place.
1. Eligibility for Refunds
- Refunds are only granted if the license key is proven to be non-functional and we are unable to resolve the issue.
- All refund requests must be made within 7 days of purchase.
- Refunds are processed within 5-10 business days after approval.
2. Non-Refundable Cases
- A successfully activated license key.
- Software incompatibility due to the customer’s system.
- Accidental or incorrect purchases.
3. How to Request a Refund
To request a refund, please email proof of the issue to contact@keyscode.shop. Our support team will investigate and assist you accordingly.